Overview

A little less swanky than the nearby Union Square Shopping Centre but arguably more central, the Trinity Centre offers something a bit different. It’s more of a gift-focused shopping experience, with places to eat and level access throughout. Not a bad place to spend the afternoon.

Transport & Parking

There are parking facilities within the Trinity Centre, distributed over three floors. There are two accessible spaces on parking Level 2 and five accessible spaces on Level 3. It's important to note that this car park has no Blue Badge exemptions. Aberdeen Train Station is just across the road from the Guild Street entrance to the shopping centre. This is uphill, but the pavements are in good condition, with tactile markings at the lights. Aberdeen Bus Station is a 482-meter walk from the Trinity Centre. In addition, several bus routes orbit the shopping centre.

Access

Though the centre is level throughout, there’s an uneven incline at the Union Street entrance and a steep incline at the Guild Street entrance. There is plenty of room to manoeuvre within the centre, shops, and eateries. Lifts in the centre provide additional access via the car park. These lifts do not have Braille buttons, and I didn’t see an induction loop within the centre or the lifts. Clear signage throughout the building, identifying the exits, toilets, lifts, and stores, greatly aids navigation

Toilets

"The accessible toilets are located on the second floor, close to the car park. The door is secured remotely, with a buzzer to the right of the door to alert staff that you need to use the facilities. Though there was a speaker, the staff unlocked the door without speaking to me. The door opens outwards and has a long vertical handle. The door is locked and unlocked from the inside by turning a small knob. The toilet area has a left-side wheelchair transfer space, with a baby changing station installed on the wall, which I didn’t find obstructive. There are grab rails on either side of the toilet, and the flush is on the right side of the cistern when seated. The red cord is on your left when seated and touches the floor. There’s a small, low sink with a lever-style tap, a mirror above the sink with grab rails on each side and a wall-mounted hand dryer. The inside of the door features a grab rail as well. There’s a Braille panel on the door, but it’s quite high up and probably not the first place you’d think to check. The toilets were clean, but I’ve marked them down here because the requirement to summon someone to open the door adds an unnecessary delay.

Staff

I didn't speak to anyone during my visit.

Anything else you wish to tell us?

Braille buttons in the lifts, both inside and outside, would be welcomed, as would the installation of induction loops in central parts of the building.

Photos