Overview

Parking good, level access apart from a few ridges in the floor, disabled toilet and good signage. However some difficulties with the disabled loo - companion essential.

Transport & Parking

Four disabled spaces right outside the entrance. Nice gentle ramp to the entrance, with excellent clear sign pointing the way for disabled patrons. Can't comment on public transport, hence not given five stars.

Access

Ramp and sign at entrance good but two sets of doors to get through which were quite heavy. Couldn't see means of summoning staff help. There were a few - albeit small - changes in the floor to look out for (I was on crutches today and the floor was a bit bumpy in places) but it wasn't a major issue. Nicely carpeted with no steps. Plenty of room to get a wheelchair through. I was delighted to be able to take my dog in.

Toilets

There was a well signposted loo near the bar. It was reasonable clean and spacious. It had grab rails by the loo. But no alarm cord, plus paper towels were not anywhere near the washbasin. Major issues for me were (i) I had to get through a door so heavy, I couldn't manage to get it open even with my full weight against it (ii) no bar on the door to enable me to close it once inside (iii) tiny bolt which was all I had to hold to close the door and too small for me to hold . After the heavy door, there was a sharp left turn, and the baby changing station on the wall - broken and in the way.

Staff

Pleasant but didn't offer assistance.