Overview

This is one of our favourite venues for access staff are very friendly polite and disabled awareness is at high level compared to other venues. Another reviewer said it was easy to get lost have never found this an issue as all staff will help. Outside the arena but in the complex the O2 angels are more than happy to help

Transport & Parking

Pre booked disabled parking is cheaper at 13 ukp and can easily be paid and booked on line or by phone .number plate recognition means no ticket as machine welcomes you by name and gives access to car park one closest to the arena

Access

The complex and venue car park are all access friendly so no complaints

Toilets

Far more accessible toilets required and those that are provided should be radar locked. Please stop lumping disabled access toilets with baby change facilities why is this considered acceptable campaign needed please. Toilets inside arena more needed with radar locks. Outside venue but still in complex only one accessible toilet under stairs near cinema and it's baby change as we'll grrrrrr not radar locked either . Only alternative is to use a restaurant but this is not ideal . Also toilets in the car park would be good after a long journey it a fair distance to the complex

Staff

Staff are brilliant pleasant and friendly inside arena and outside in the complex o2angels are fantastic so I don't understand a previous reviewer having problems. As for confiscating drink you need to explain it's required for tablets etc and they will either let you in or consult with a medic because I have the same problem as I take solvable tablets bottled water is available at all outlets at a cost of 2ukp but you can as for tap water and it will be provided. Staff will also fetch food and drink for disabled customers

Anything else you wish to tell us?

Eating inside the complex not the arena is regarded as expensive this isn't always the case. We got a meal deal two for 20ukp plus unlimited soft drinks 4ukp at the Harvester . Staff were brilliant provided space to park mobility scooter and accessible table . Overall o2is one of our favourite venues if they could just get the toilets right it would be perfect