Overview

Not enough seats just to sit down, very long walks everywhere. Rude/Unhelpful staff that are there to enforce their petty rules rather than help. Getting there can be difficult on public transport. Disabled loos are good but not enough of them and don't be suprised if you are not allowed near them at the end of the night.

Transport & Parking

The Tube station at North Greenwich is very well laid out and joins up with the bus station but is is a very hefty walk to the Arena. Although getting to the station via a step free way or least amount of walking is very difficult via Zone 1. The best route for me I have found is H&C line from Kings Cross to Mile End, Change at Mile end to Stratford (platforms are next to each other) and then CL to Stratford to North Greenwhich on the Jubilee Line.

Access

When you first get to the O2 in Greenwich on a show night you will see that it will start getting busy quite a few hours beforehand in the bars and restaurants. This is where over 90% of the seats outside of the area are located. There are some benches outside the arena and a couple of sections of wall that have people sitting on them but that is all I have found. Also once you get inside the arena it is poorly laid out so you end up wandering around corridors looking where to go.

Toilets

When you could get to them they were clean and well maintained. It seemed that there was nowhere enough of them and they seemed to be in sections that when I was trying to get out of the arena at the end of the night I was told I couldn't go to the nearest one as I needed a "VIP ticket" to use it even though I had used it on the way in.

Staff

Very poor all through. I need to take pills at the interval and the small bottle of water I brought for that was taken away at security but nobody inside the arena was selling any. My wife (who is also disabled) tried to get me a drink but the bars were so full she had to come back before the 2nd half started without one. Then at the end of the night I wanted to use the disabled loo in the bar next to the entrance we came into and was told we didn't have the right tickets yet a woman in a scooter was waved straight through, so scooters trump wheelchairs it seems.

Anything else you wish to tell us?

The restaurants themselves within The O2 are usually very good and friendly but as soon as you want to use the arena itself be ready to get caught out by petty rules and rude staff members who's job it is just get in your way and make life harder for you.