The Natural History Museum The Natural History Museum

The Natural History Museum

Cromwell Road, London, SW7 5BD, United Kingdom | 020 7942 5000 | Website

Good for first time wheelchair user

3.5

Visit date:

This review is especially helpful for those who have or use the following: Wheelchair

Overview

This was my first outing in a wheelchair but it went smoothly, staff were friendly and on the whole the museum was accessible

Transport & Parking

3.5

Travelled to South Kensington underground, approx 10 min walk including stairs from there

Access

4

All floors were level and easy to use. Lifts were sometimes hard to find. Roughly half of the displays were too high to read without standing. Wheelchair hire was quick and easy.

Toilets

3

Not much space, okay as I can stand alone from my chair but think it would be a struggle for anyone needing support

Staff

3.5

Staff at wheelchair hire desk very friendly. Other staff pleasant, but did not go out of their way to help

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