The National Portrait Gallery
National Portrait Gallery, London, WC2H 0HE, United Kingdom | 020 7306 0055 | WebsitePainting through the centuries
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This review is especially helpful for those who have or use the following: Powerchair
Overview
Access through the galleries and other areas was good once you found out where the lifts and routes were located.
Transport & Parking
There is no parking on site but there are Blue Badge bays in some nearby streets. The Gallery web site has more information. Public transport in the immediate area is mainly buses.
Access
There are lots of measures in place to make the visit for disabled people enjoyable. Audio guides and braille information is available. BSL users have a programme of events they can attend.
Toilets
There are several accessible toilets throughout the building.
Staff
Unfortunately, staff were not particularly helpful at times. Whilst obviously lost, clearly mobility impaired, and trying to find the lift staff appeared more interested in continuing their conversation with each other than offering help. Only one guide voluntarily enquired, later in my tour, if I required assistance and it was much appreciated.
Anything else you wish to tell us?
A great place to visit with lots of facilities to help the disabled visitor. Unfortunately let down by some staff.
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