Great for a day out or a short trip
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Visit date:
This review is especially helpful for those who have or use the following: Walking Aid, Wheelchair, Mobility Scooter
Overview
We use a wheelchair and the wide flat paths are excellent. Several different paths so you don't have to take the same route every time you go. The Helix connects with the Kelpies so how much you do and how far you go can be varied. Car parking is good, especially now the first car park has a better surface, but not enough disabled spaces. Accessible Toilets and cafes at the Lagoon and at the Kelpies visitor centre (although the cafe at the Lagoon is seasonal opening). Only 2 real downsides for us: 1) access to the canal towpath is really steep and whilst just about possible with a lot of huffing and puffing by the pusher, it's not really that accessible which is a real shame as the canal path itself is great; 2) no chance to hire a mobility scooter which would be a real bonus. Very dog friendly.
Transport & Parking
Lots of car parking but not enough disabled spaces.
Access
Good access to the visitor centre, cafes, toilets and all paths with the exception of the access to the canal path which has a great path but a very steep access to get on to it.
Toilets
Accessible loo at the lagoon and the visitor centre. Downside to the toilet at the lagoon is that there is only one accessible loo and that seems to double up as baby changing. As it's the closest loo to the children's play area at busy times you can have to queue for a long time behind the babies. With a facility this new why didn't they have separate baby change?
Staff
Don't have much interaction with staff when you go there for a good walk although those we have met have been very friendly.
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