Terrific hotel and wonderful service
3 likes
Visit date:
This review is especially helpful for those who have or use the following: Assistance Dog, Assistance Dog - Visual, Hearing Aid, Long Cane, Symbol Cane, Walking Aid, Sign Language, Wheelchair, Powerchair, Mobility Scooter, Hidden Impairment, Speech Impairment, PMLD
Overview
This hotel is a real gem. It caters specifically for those with life threatening conditions and their families. But it doesn't feel at all clinical. Rooms are well furnished, spacious and comfortable. All have a fridge, TV, spacious wetroom, armchairs, fitted wardrobes, good lighting and telephone. The food is outstanding and very varied. Staff couldn't be more helpful. And the place has a friendly and cheerful air about it. There is a very pleasant garden and the hotel also possesses a beach hut which residents can use. The Grove Hotel is run by the Macmillan charity and holidays are subsidised.
Transport & Parking
Fully accessible with a lift. Good size car park.
Access
Fully accessible with spacious bedrooms.
Toilets
Accessible and very smart loos.
Staff
Outstanding staff with nurses on call 24/7. Outstanding customer care.
Anything else you wish to tell us?
Wonderfully welcoming. Staff don't let you carry anything as soon as you arrive.
Comments
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