Overview

We popped in to take a look, as having just visited another hotel in this company, and having been impressed, we hoped to be rewarded with our visit, but sadly, we were quite disappointed. Yes, it looked ok, yes it was in a handy area, and yes, it was nice and clean and tidy, but it just did not appeal to us personally. If you read the details below, you will gather we were not impressed at all, and only stayed long enough to take photos before moving on to review another hotel instead. On our arrival, (photo 1) a Large car park is available and over towards the entrance, there are two disabled bays. Along the front of the hotel the rooms lived up to its name, The Gables. (Photo 2). The two disabled bays are behind the other, (photo 3) so if you were in the first bay, you could not reverse to get out as it’s so close, you would have to hope your other disabled person is friendly and in a good mood to let you out It is an attractive enough entrance, but it has a double pull handle door and is difficult, so you will need help with them to get you into the foyer. (Photo 4). In general we were impressed with the building, it looked like a Gable. (Photo 5) shows reception desk, which is on a flat tiled floor area, then it’s all on the flat towards the restaurant, (photo 6) where you will book in at a small desk behind the notice board. However, the skirting boards need repair work and re-painting, it’s a little off putting. There is then a small seating area, to await the arrival of your friends. (photo 7). We did not see any lift or signs for one, but an attractive staircase taking you up to rooms (photo 8). A number of short passages led to the bedrooms (photo 9). There Is one disabled room available on the ground floor, (photo 10) and very easy to find by the reception area. There is a step up into the restaurant and bar lounge (photo 11). Having struggled up the step you enter the very small restaurant (photo 12) which was not appealing and looked more like a coffee shop. One of the passages by the restaurant desk went towards the toilets (photo 13) but it’s just ladies and gents, but no actual disabled toilet was seen (photo 14), and no grab rail or pull cord seen. It was clean and tidy but you would not get a wheelchair in. (photo 15). Our final thoughts Not exactly a wheelchair friendly hotel, certain areas needed maintenance work done. In general we were disappointed, although the exterior did offer a bit of hope.

Transport & Parking

The hotel lies on a main road, so it’s easy to drive to, and there are two disabled bays reasonably close to entrance.

Access

Access was easy enough, through double pull handle doors, but you will need help to open them, it’s all on the level, well, perhaps not, there is a step to get up to be able to get into the bar area for drinks, staff seemed uninterested, so we left it. We did not see a lift, we were shown the one disabled door in passage, but unable to see the room.

Toilets

We did not see any disabled toilet, just men’s or ladies, and you might have been able to get wheelchair in, but did not try it, then it’s just general toilet cubicles. We left it.

Staff

Not impressed, trying to hide, or maybe it was the wrong time of day to bother them, the receptionist was helpful enough and friendly though.

Photos