Overview

The Bond Hotel caters for guests who have disability. All areas of the hotel are designed for easy access, all the bedrooms have accessible bath/shower rooms. Profiling beds, shower chairs & commodes are provided free of charge. Other equipment can be hired. Door to door transport can be arranged at extra cost. Care can be provided at extra cost. All diets can be provided for. The staff are amazing. I would stay again and recommend this hotel to anyone. It is located one block off the promenade & there is a corner shop on the opposite side of the street selling basics such as newspapers & mobile phone top ups.

Transport & Parking

The hotel can arrange door to door transport at extra cost, we did not use this. There is parking at the rear of the hotel. When the car park is busy it is possible that cars will need to be parked one behind another, however, if your car is parked at the back, reception ask that you leave your car key so that if the car in front needs to be moved & you are not available, they can do this. This is a reasonable request. Most of the hotels have small car parks & this seems to be standard practice. When we were staying the car park was quiet. There are dropped curbs from the car park into reception.

Access

We had a bedroom on the ground floor. There is a lift to all floors but we did not use this. We found access around reception, hallways, bar, dining room & corridor to our room easy to manage with a wheelchair. There was a huge easy access loo for guest use near our room.

Toilets

The loo on the ground floor near our room was for the use of all guests & was huge, spotless, had everything thing I would expect. In our bedroom we had an accessible wet room. This was spotless & kept clean for the duration of our 3 night stay. One end had the shower which had 2 robust grab rails. The shower head was height adjustable the controls were easy to use & once set the temperature stayed constant. In the middle was a smallish basin with little shelf & mirror. The other end had the loo & a pull down grab rail. The door to the wet room was a sliding one & easy to open & close. One very tiny improvement would have been a hook to hang clothes, bathrobe or towel out of the wet.

Staff

All the staff were simply amazing. We were called at home before we travelled to check our dietary requirements. Every member of staff we spoke to was friendly and helpful. The chef made sure we had vegetarian food, even telling us that the trifle would not be suitable because the jelly contained gelatine. My Mum was offered diabetic ice cream because she is following a low sugar diet.

Anything else you wish to tell us?

I would have no hesitation in recommending this hotel. I would stay again.