Overview

My wife & I have been caring for my Grandmother (Mrs Mary Morris aged 95) with advanced dementia and wheelchair bound who has lived with us for six years in Bristol. One of her dreams was to visit Blackpool Tower Ballroom after spending many happy evening watching the BBC Strictly series on television. We booked using the online system without any difficultly. Upon arrival we were treated like VIP's by Francis, who personally escorted us through the building to the Tower Ballroom. The afternoon tea was excellent along with the talented organist (Mr Chris Hopkins) playing and the dancers etc. Grandmothers day was made special by a personally announced 'Happy 95th Birthday Mary' played by the organist' and the icing on the cake was the fact he personally came across at the end of the afternoon and kissed Gran! A magical afternoon with 1st class customer experience.

Transport & Parking

Excellent disabled access for wheelchairs on the tram system with friendly staff.

Access

Personally escorted through the building with the wheelchair.

Toilets

Clean & accessible on all levels visited.

Staff

Excellent 1st class throughout.

Anything else you wish to tell us?

The organist (Mr Chris Hopkins) and the compassion shown by all staff at Blackpool Tower (especially Francis).

Photos