Overview

Wheelchair accessible, very helpful friendly staff, I emailed before hand and the staff gave me lots of useful information. There are two entrances, one with steps, one without, I was directed to the non step entrance

Transport & Parking

There is a multi-storey car park a short distance from the tower, with accessible parking spaces but the tram stops just outside the tower. The tram is accessible and has flat doorways to just wheel straight on.

Access

There are two entrances into the tower, the one is step free and is at the rear of the tower, I had been directed to this when I emailed. There is one lift to get up to the shop and floor to see the 4d experience, which made quite a queue because all people were using it. But was plenty of space inside the lift. There is a smaller lift then up to the 4d experience which was all accessible. Then the lifts right up the tower were large and accessible. There was plenty of space to go onto the glass floor, you cannot go outside unless you go up the steps, but the views are brilliant from the glass floor and I didn't feel I missed out on going outside. All the staff were very helpful and friendly. They showed and directed you to where you needed to be.

Toilets

There were accessible toilets that had grab rails and easily signed, they were fine, there were accessible toilets on a few floors

Staff

Very helpful, friendly and directed me to where I needed to be. They were lovely!

Anything else you wish to tell us?

I had a really great time there and took lots of photos looking down through the glass floor! I felt I had enough time to have a real look round and didn't feel rushed. We combined the visit with a ride on the tram, neither of which I had done before. It was a lovely day

Photos