Overview

The Alnwick Gardens is designed in mind for those requiring wheelchair or mobility scooter access, both of which are available for hire at the gardens. The toilets are fully accessible and lifts are available for the downstairs toilets in the Pavilion Restaurant. Where there are stairs in the parts of the gardens, another route with a gradual incline, slope or ramp has been provided to make all areas of The Alnwick Gardens accessible. Overall very helpful and friendly staff.

Transport & Parking

5

Free disability car parking is provided at the Alnwick Gardens. Staff direct you to the nearest available parking space, and also provide mobility scooters and wheelchairs at the disabled car park if they have been booked out for hire. Mobility scooter and wheelchair route maps are explained and provided when hiring out their use for the Alnwick Garden. The entrance to the gardens is only a short one to two minutes walking distance from the disabled car park.

Access

5

The Alnwick Gardens had been designed and well thought out for those requiring mobility scooter or wheelchair access. All areas were made accessible due to the alternative routes through the Cherry Orchard or the Rose Garden to the top for the Ornamental Garden, and with the use of slopes and gradual inclines alternatively to stairs. A great view of the Grand Cascade can still be seen from the bottom and the top. There were plenty of chairs and seating provided throughout the gardens. Where there were stairs for the toilets in the café, lifts were provided as well.

Toilets

5

There were several disabled toilet facilities throughout the gardens, within the gift shop and in the Pavilion Restaurant and Café. The toilets were clean and had plenty of room to manoeuvre around, with grab-rails present as well. The toilets in the Pavilion Café were downstairs but lifts were provided for accessibility with a mobility scooter, wheelchair or pram.

Staff

4.5

Staff were polite, friendly and happy to assist with explaining how the mobility scooter worked, and talking through the mobility scooter and wheelchair route maps. The staff were keen to answer any questions or queries, providing information on the whereabouts and access to the disabled toilets.

Anything else you wish to tell us?

Would definitely recommend The Alnwick Gardens for an enjoyable day out.