Thatch Close Cottages
Thatch Close Cottages, Llangrove, HR9 6EL, United Kingdom | 01989 770300 | WebsiteKind and helpful hosts
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Visit date:
This review is especially helpful for those who have or use the following: Wheelchair
Overview
Our hosts were extremely kind and did everything they could to make our stay comfortable. We had booked into their B and B accommodation but on the day of our arrival I twisted my ankle and arrived at their B and B/ self-catering cottages in great pain, unable to put any weight on my foot. They immediately offered us a free upgrade to their disabled access cottage. I could not walk at all so they provided me with a wheelchair to get around. It is a beautiful barn conversion with a fantastic view over the Wye valley and is extremely well set up for people with mobility problems. The interior is beautifully decorated with the mobility features a discreet part of the decor. We were given a basket of provisions including eggs, bacon, butter, bread, tea, coffee etc and were very comfortable.
Transport & Parking
We drove and were able to park right outside the cottage. We could take the wheelchair from the car park right inside the cottage.
Access
There were no steps into the cottage or inside the cottage. There is one twin bedroom with a wet room leading off it. It is completely level throughout. The work surfaces in the kitchen and at the dressing table are height-adjustable via a remote control.
Toilets
The door to the bathroom/wet room is spacious. There is room for a carer. There are safety rails and a seat for the shower. It is level throughout.
Staff
The staff were extremely helpful. I am usually mobile but was offered the disable access cottage due to an injury. Ed and Marian offered to take me to the cottage hospital and gave me a lift to the shop in the nearby village. They also provided us with enough food to cook ourselves two breakfasts and an evening meal as well as tea and coffee and chocolate biscuits. They could not have been more helpful or kind.
Anything else you wish to tell us?
We are intending to visit again. There are three cottages in total and it is possible to rent them as a group or so that a carer can be next door if necessary. There are connecting doors between the cottages which can be locked or open depending on your needs. Our cottage has excellent disabled access but I am unable to comment on the others as they were occupied. They are all extremely pretty on the outside (17th century barn conversions) and ours was comfortable and very attractive inside. The surrounding views are beautiful and you can sit outside in a patio area.
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