Overview

Perfectly wheelchair accessible Brilliant staff

Transport & Parking

There is a hotel car park with barrier entry and exit and several disabled parking spaces at the back of the hotel right near the hotel entrance doors. I cannot comment on public transport as I arrived by car The hotel is on a hill so it is a bit of a push in a manual chair to get down to the riverside

Access

There is flat access and automatic entrance doors. A good sized lift to each floor The accessible room has a fitted kitchen and dining area There is plenty of space to manoeuvre around in a wheelchair and would accomodate a good sized powerchair with ease Transferring from wheelchair to the bed is easy due to the large amount of space at the side of the bed. There is space under the bed to accomodate a portable hoist An emergency pull cord is beside the bed

Toilets

The bathroom is very large with lots of space for manoeuvring. Roll-in shower with a wall-mounted seat, grab rails and an emergency pull cord. The toilet has a padded backrest for extra comfort. There are both fixed and pull-down grab bars at the toilet and sink area as well as another emergency pull cord. The toilet roll and hand towels are placed in an easy to reach position.

Staff

All staff were very pleasant and took the trouble to go through a Personal Emergency Evacuation Plan in case of emergency which all hotels should do and very few do.

Anything else you wish to tell us?

I would 100% recommend this hotel and would visit again with no hesitation