Disabled traveller visiting (5*) hotel
1 like
Visit date:
This review is especially helpful for those who have or use the following: Assistance Dog - Visual, Walking Aid, Wheelchair, Powerchair, Mobility Scooter
Overview
You arrive through very grand gates and drive along a beautiful long driveway, passing fruit trees lining the well kept grasslands, (photo 1) towards a view of an impressive converted abbey, with a modern and lovely modern frontage. There are two disabled bays right by front entrance (photo 2) but if these are taken, the main car park is just a few yards away. The access into main entrance is level and has automatic doors. The foyer is nice and wide, bright and spacious, it’s got a wow ! (3). You then reach the reception desk, which unfortunately has a step to get down, and no ramp (4), but the staff did come out to greet us and offer help. The bar and lounge are opposite to reception, but unfortunately for the disabled, you have a choice of either sitting by the bar itself, which is on the level, or you can do as we had to, and leave reception area by going outside again onto the terrace and it’s ramp (5) and onto the terrace area, which is a lovely sun trap of an area, and certainly inviting if weather nice. (Photo 6). The bar lounge leads off the terrace, which is level now, but you do have a pull handled door to open. (Photo 7) This lounge can be entered opposite reception, but then there are steps to face, thus the need to use the terrace entrance. Now if it’s raining on your visit, you are not going to be very happy going all that way round getting soaked. Once inside the lounge though it is very plush, beautifully decorated in a lilac and mauve colour scheme. (8). A good lunch time menu is presented, which did not disappoint. (9). From lounge a wide corridor of warm coloured tiled flooring, (10) leading to the disabled toilet, (11) which is all on the level. Inside the toilet, there is a grab rail, and pull cord, but the space in there is limited. (12). Next to toilet is a ramp (13) leading up into the classy and elegant restaurant, and a delightful afternoon tea is waiting for you, and you may choice either typical or a savoury afternoon tea. (14). The corridor (15) then led along, on the level, to the lift, (16). Which is small, but a carer would get in there with you, and this lift takes you up to the bedrooms, which lie in the old abbey building (17). REPORT ON BEDROOMS TO FOLLOW Back on the ground floor, corridors lead you to the chapel, and following the service a private function room is available for the wake. Our final thoughts on this lovely hotel… This is an elegant 5* hotel, and we highly recommend you visiting, it has a lot of character and feeling, with a sense of peace throughout, but the downside for a disabled person is the bar lounge, which is the most delightful room of the hotel, but if you are seated there and you need the toilet, you have to go out onto the terrace, along past cane furniture, up the ramp, and round to main door, and if it’s raining you will get very wet. Other than that, you may sit by the bar area, which is on the level, but not as appealing as down in the lounge. But we will say, you will enjoy this hotel.
Transport & Parking
It’s a delightful approach towards Two disabled bays right by front entrance, which has automatic doors, and is on the level.
Access
Most of the hotel is on the level, (photo 10) except for bar lounge, seating can be found right by reception desk, and a lift is available, (photo 16) with a ramp to restaurant. (Photo 13).9
Toilets
The accessible toilet is on the level, very clean as you would expect, but limited space in there. It has grab rails and pull cord. (Photo 12)
Staff
All of the staff we dealt with were very pleasant, helpful and willing.
Comments
You have to be signed in to leave a comment.
Login / Signup