Overview

Sometime shopping experiences can be a challenge when you’re a wheelchair user. Often it’s hard to see things, too little space to manoeuvre and unfriendly environments. St James Quarter bucks the trend with lots of features to make shopping a more enjoyable experience for everyone. As well as the many shops, there are plenty of places to eat and get refreshments. You’ll find the Everyman Cinema as well if you fancy taking in the latest films.

Transport & Parking

I arrived ‘on foot’ as a wheelchair user. The centre does have loads of car parking too with dedicated Blue Badge bays; as well as some handy bus stops adjacent. In the Spring a new tram stop opens in Picardy Place which will be just a five minute walk away. A broad open plaza style area links Princes Street to the main entrance of the centre. The western entrance on Level Two links directly on to Mulltrees Walk if you want to visit the shops there or go to the Bus Station.

Access

The St James has a dedicated customer care point where you can get information, borrow a scooter or wheelchair, or get help with orientation and finding things. The Centre also has Welcome; the app that helps disabled people tell places they’re coming for a visit and what would be helpful for them to get the most out of visiting.

Toilets

St James Quarter gets a full five stars as it has a Changing Places Toilet located on Level One; as well as an accessible toilet. There are other accessible toilets located throughout the centre, and some shops have their own accessible toilets too; such as John Lewis.

Staff

The staff I met were very welcoming and happy to help with my enquiries; as well as pointing me in the right direction to find what I needed.

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