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Sofitel London Heathrow

Heathrow Airport, Terminal 5, Longford, TW6 2GD, United Kingdom | 020 8757 7777 | Website
54
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20

One more sleep till the big flight.

4

Visit date:

This review is especially helpful for those who have or use the following: Wheelchair

Overview

Being part of a large chain, Sofitels I imagine are much the same - although this was the first time I had stayed there. I gave it a 4 because its one drawback is its sheer size. Otherwise a perfect venue for a stay before catching a flight.

Transport & Parking

0

I arrived by plane and there is a bit of a walk from Domestic Arrivals and the Hotel. There is also a small car park and regular Hopperbuses (with disabled spaces).

Access

3

There were slopes on the walkway to the Hotel but signage was good - and once in the Hotel, the main obstacle were the thick carpets. The lifts were a good size too and the interior well signposted.

Toilets

3

Also good - both in the Hotel and the ensuite facilities in the rooms.

Staff

4

The majority of the staff were not natural English speakers but had excellent command of the language. Impressive co-ordination and organisational skills from the reception staff to the restaurant staff.

Anything else you wish to tell us?

I flew down from Edinburgh, my PA drove down from Derby - prior to flying out to Italy the next day, so this made the perfect stop-off. I would recommend this franchise.

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