Sofitel London Heathrow
Heathrow Airport, Terminal 5, Longford, TW6 2GD, United Kingdom | 020 8757 7777 | WebsiteOne more sleep till the big flight.
Visit date:
This review is especially helpful for those who have or use the following: Wheelchair
Overview
Being part of a large chain, Sofitels I imagine are much the same - although this was the first time I had stayed there. I gave it a 4 because its one drawback is its sheer size. Otherwise a perfect venue for a stay before catching a flight.
Transport & Parking
I arrived by plane and there is a bit of a walk from Domestic Arrivals and the Hotel. There is also a small car park and regular Hopperbuses (with disabled spaces).
Access
There were slopes on the walkway to the Hotel but signage was good - and once in the Hotel, the main obstacle were the thick carpets. The lifts were a good size too and the interior well signposted.
Toilets
Also good - both in the Hotel and the ensuite facilities in the rooms.
Staff
The majority of the staff were not natural English speakers but had excellent command of the language. Impressive co-ordination and organisational skills from the reception staff to the restaurant staff.
Anything else you wish to tell us?
I flew down from Edinburgh, my PA drove down from Derby - prior to flying out to Italy the next day, so this made the perfect stop-off. I would recommend this franchise.
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