Wonderful support from time of booking
Visit date:
This review is especially helpful for those who have or use the following: Hearing Aid, Walking Aid, Hidden Impairment
Overview
Sheffield Theatres allow you to register as disabled, making it simple to add a free carers ticket when booking online, without any faff. Everytime I book a disabled ticket they email to check what, if any, additional support I may need to access the venue, including whether I will need a wheelchair, if I'm bringing an assistance dog etc. The closed captioning at certain performances is very good, and I believe audio description is available for some performances, although I haven't used it. On the day, staff are friendly and helpful, there is a lift (but only to one side of the theatre, so check before you book seats), and at least 1 disabled toilet, although this isn't a very big space. Someone with a motorised wheelchair may struggle. Sheffield Council offer free on street parking to Blue badgeholders and there are multiple private car parks near by.
Transport & Parking
Access
There is a lift but some areas aren't accessible without using steps.
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