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Saunderson's

40 Leven Street, Edinburgh, EH3 9LJ, United Kingdom | 0131 229 8348 | Website

Excellent Service under covid conditions

4.5

Visit date:

This review is especially helpful for those who have or use the following: Symbol Cane, Walking Aid

Overview

This is an update on a previous review I did on Saunderson’s. They have made a customer service improvement I pointed out after my first review, they have provided a handle, wheeled trolly that enables a disabled or elderly person to select and pack their purchases given they are unable to fit a bag rack to the front display fixture. This has been a huge additional and inclusive support, I must also point out that the shop staff assist in entry and exit, packing assistance and easy mobility round the shop. Like many others, they had to close during the Covid restrictions, but quickly and thoughtfully responded to continued service provision adding to a broad delivery service taking orders by telephone and online. This has been excellent in its management and delivery. As restrictions have modified they have resumed opening hours but maintained the delivery service. There website is comprehensive and covers the list of produce for delivery with weekly offers included.

Transport & Parking

0

Access

0

Toilets

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Staff

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Anything else you wish to tell us?

Although I have not visited the shop recently, other family members and the shop and the staff are fully covid compliant and still serve and maintain the high standards of quality and customer care.

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