Wheelchair friendly supermarket in north Edinburgh
Visit date:
This review is especially helpful for those who have or use the following: Wheelchair
Overview
Wide aisles, a wide range of stock and three accessible loos make this a very good place for the weekly shop, and we enjoy the café too.
Transport & Parking
There's ample car parking with disabled spaces (not that we used them) and the Craigleith retail park is served by Lothian buses 38 (West Granton to the Edinburgh Royal Infirmary and vice versa but not on Saturdays or Sundays) and 42 (Davidson's Mains to King's Road and vice versa) which stop just outside Sainsburys. You can also get to Craigleith along the network of cycle and footpaths on former railway lines - see our review of the Roseburn Path.
Access
Automatic doors and wide aisles make access to and within the store easy, and there is a capacious lift up to café level. Sometimes the stacks of parked trolleys outside the store narrow the pavement considerably and create congestion, and that's the only reason we aren't giving 5 stars in this category.
Toilets
There are three well-equipped and spacious accessible loos - one on store level and two upstairs on the café level. All had alarm cords at floor level. The music is very loud in the upstairs disabled loos, and won't be to everyone's taste.
Staff
Friendly and helpful, with particularly high rating for the café staff, who are very considerate.
Anything else you wish to tell us?
Good to see two evac-chairs stationed closed to the lift in the upstairs café, and even better to watch a senior member of staff giving thorough training in their use to other staff members. They took it in turns, first to be strapped into an evac-chair and taken down the stairs and then to help with the carrying.
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