Warm welcome and easy access to mobility scooters.
3 likes
Visit date:
This review is especially helpful for those who have or use the following: Walking Aid
Overview
Recommended by a neighbour to try an outing to RBGE. Mobility scooters or wheelchairs are available to use at no cost or you can make a donation if you like. Hire time is 2 hours which in a freezing January day was more than enough. We phoned ahead to book and were warmly received when we arrived. Had a great hour exploring the gardens. Some hills and bumpy paths but the scooter took it all in its stride. Staff great at showing how to work the scooter, helping get set up and helping me feel comfortable waiting whilst my husband brought the car round. Short walk from the John Hope gate to the car pick up point. Web site could have made their accessibility statement more visible - especially as it's very good.
Transport & Parking
Was dropped off outside main John Hope gate and is a short walk to mean reception.
Access
Slight incline, all doors opened automatically, disabled toilets in way in.
Toilets
Staff
Friendly, knowledgeable and very approachable.
Anything else you wish to tell us?
Web site could make it clearer that mobility scooters and wheelchairs are available - and free.
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