Overview

Not the usual image of a museum. From arriving at the front door access was easy and also presented some welcome surprises!

Transport & Parking

Dedicated blue badge parking bays are situated close to the main entrance. Arriving by accessible taxi I was dropped off at the Taxi point which was a short distance from the main entrance. There's also a bus service from the city centre to Riverside and the city sightseeing bus also stops there.

Access

The museum has great access. There were plenty of loos, a massive lift to get to the upper level and exhibits arranged so you had a reasonable view from wheelchair height. The icing on the cake were the lifts to get up onto the railway locomotives' and experience the drivers view.

Toilets

With plenty of accessible toilets the museum caters for all requirements.

Staff

Staff were very friendly and helpful. Particularly in the cafe where we stopped for lunch. It was easy to find room for two wheelchair users and the furniture was moveable to make things easier.

Anything else you wish to tell us?

The sheer size of the museum meant we had run out of our allocated time before we got to see everything. There were some really good accessibility features such as the BSL display screens.