Disabled Travellers visit to World Resorts shopping and dining centre
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This review is especially helpful for those who have or use the following: Walking Aid, Wheelchair, Powerchair, Mobility Scooter
Overview
This is part one of THREE reviews, do read the others for a full view of what’s available here. Part ONE Resort World Birmingham, (includes review for Genting Hotel. Part TWO Miller and Carter Restaurant, ( our 5* star restaurant review) Part THREE MOXY HOTEL Arriving by train is the least complicated way to arrive here, although it involves quite a bit of walking for your carer. For train details (See our review, just search for NEC, then on location type in Birmingham, look for National exhibition centre, then look at Disabled Traveller for more details. If arriving by train or car, again more on this below, on section Parking and Transport options. DO READ THESE for advice. PARKING COSTS. During December 2021 and until further notice, it will cost you £2.50 for two hour parking. IF YOU GO OVER 2 hours then it will be £16.00 ouch However, if you spend £20.00 anywhere in World resort, say on shopping, or restaurants, take your parking ticket with you and get it stamped at the shop or restaurant, and you will then only have to pay the £2.50 cost of ticket. Oh that’s better, and that lasts for 12 hours parking for you. It’s a nice place to go and see, right by the NEC halls, and alongside a lovely lake, there’s enough to do and see for a short visit, or simply to enjoy a longer stay with restaurants to fill you up. Our photos will guide you as to how to spend your time here, but it’s certainly interesting to check out. Having arrived by train you exit the NEC by the bus stops (photo 1) with a view across to Resort World (photo 2) then you can chose which path to follow to get you inside (photo 3). Arriving by car, you park by the “shops sign”. (photo 4) and take the lift up to level “0” (photo 5) and come out to walk along by shops (photo 6) then walk along towards the lift and escalator (photo 7) and here your enquiries can be answered at the Guest Services desk (photo 8). Close by are toilets (photo 9) and there is a disabled toilet for you (photo 10) which is roomy, with grab rails and a pull cord. The Resort has its own Hotel entrances (photo 11) the Genting Hotel (photo 12) and the reception desk is a classy elegant space (photo 13) with a nice place to sit and relax (photo 14) and at the far corner you will find disabled toilets (photo 15) which is spacious enough, nicely tiled, and of course clean, with grab rails and pull cord (photo 16). But this is an unusual Hotel, it’s used just for your bedroom facilities, all meals are taken in one of the Resorts restaurant of your choice, your coffee breaks will have to be elsewhere, but it’s handy and well looked after, so perhaps that may not matter to you. You simply exit the Hotel by reception desk (photo 17) take a lift and go up to your rooms level (photo 18) and enjoy your stay. We were not given permission or help to be able to see what the rooms are like, but we imagine that they would be very nice, as the rest of the Hotel is, so advising you as to staying here is difficult for us. Our final thoughts Well worth a visit, pleasantly surprised at the low costs of shopping and dining, with enough to do to pass time away. We certainly would recommend the Miller and Carter restaurant to you, excellent food and drinks, with moderate prices as well. The Genting Hotel was very nice for what we were allowed to see. Remember, it does have a cinema, a bowling alley, many restaurants, and across the road an adventure park, so give it a try while in the area.
Transport & Parking
Arriving by train, get off at Birmingham International station, take the lift up to concourse level, exit station, turn right and walk along the large passageway to the lift at far end by staircase, go down to exhibition hall level, go across the centre passing food outlets, take lift down and then walk across and along a pleasant walk by lake side (photo 2) that will take you into the World Resort centre itself. (photo 3) The lower path as you approach will take you inside by a number of food outlets and take the lift up to “0” level. (photo 6) The path going slightly uphill to your right, will take you inside straight onto level “0”. (photo 9). It sounds a lot, but 15 minutes will do the trick. ==================================================================== Arriving by car, if it’s perhaps for a days visit, we suggest you use the World Resorts own car park. Follow SAT NAV directions B40 1NT towards NEC. Drive along to left for World Resort, and as approaching manned barrier, get into right hand lane and go up ramp for World Resort parking. Collect ticket at barrier, follow to right to park up by the sign for shopping. Take the lift just inside, ignore ticket machines, and get off on level “0”. Enjoy the shops and restaurants. (READ details on cost of parking on main summery above) However, if it’s for overnight stays, then the various Hotels own private car parks would be the cheapest way for you, although it will mean shortish walks to get into World Resort.
Access
There are lifts available to help you get around and see it all, and it’s then level on each floor, with some signs pointing the way, but it’s quite compact so you will see everything needed. Seating areas are limited, but enough restaurants to chose from.
Toilets
There is at least one disabled toilet, near to customer service desk and escalators, it’s quite good, with pull cord and grab rails, and clean and looking nice. You could get your chair in there and turn around.
Staff
All the staff are friendly and helpful, so no problems for you to face.
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