Renaissance London Heathrow Hotel
Bath Road, Longford, TW6 2AQ, United Kingdom | 020 8897 6363 | WebsiteVery good access
Visit date:
Overview
Good access, excellent staff!
Transport & Parking
There are three disabled parking spaces at the front, and ample parking at the back. The only downside is staff allowing people to take up the disabled spaces for drop offs, and one taxi waiting for an hour in a disabled parking space. This went unchallenged by staff helping people unload.
Access
The reception area is huge, although we would be nervous about the shiny floors if it were raining. Corridors and lifts are spacious, and the room was big enough for someone with limited mobility to negotiate. The shower had an excellent non-slip floor; although a handrail would have been useful.
Toilets
Disabled toilets available.
Staff
The main reason we come back is the staff - always outstanding.
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