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Renaissance London Heathrow Hotel

Bath Road, Longford, TW6 2AQ, United Kingdom | 020 8897 6363 | Website

Very good access

4

Visit date:

Overview

Good access, excellent staff!

Transport & Parking

3.5

There are three disabled parking spaces at the front, and ample parking at the back. The only downside is staff allowing people to take up the disabled spaces for drop offs, and one taxi waiting for an hour in a disabled parking space. This went unchallenged by staff helping people unload.

Access

4

The reception area is huge, although we would be nervous about the shiny floors if it were raining. Corridors and lifts are spacious, and the room was big enough for someone with limited mobility to negotiate. The shower had an excellent non-slip floor; although a handrail would have been useful.

Toilets

4

Disabled toilets available.

Staff

5

The main reason we come back is the staff - always outstanding.

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