Overview

This hotel ideally located less than 10 minutes walk from Waterloo Rail and Underground Station and is a great base for investigating London with the London Eye being 5 minutes walk away, bars and restaurants on the South Bank being within 10 minutes walk and the theatres, South Bank and National Theatre, being aprrox within 15 minutes walk away. Wee arrived for the weekend of Disabled Access Day looking to see what accessible things there were to do in the area. We arrived from Edinburgh by train, arriving into Kings Cross station getting the Underground from there to Green Park on the Piccadilly line then transferring to the Jubilee line to Waterloo. There may be different routes to get there on the Underground but we found this to be pretty easy. Just be aware that not all Underground stations are accessible but Transport for London (TFL) do provide Underground maps with accessible routes to help plan your journeys. The hotel entrance had level access with wide automatic doors leading to reception where you will find very friendly and helpful staff. As you go in through the entrance, to the left is a good sized accessible public toilet. Once at reception there are also self check-in machines. There are two good sized lifts that take you to all levels. My accessible room (room 331) was on the third floor and seemed to be furthest away from the lifts and we had to negotiate approx three doors in the corridors before getting to the room. The room itself was very spacious with plenty room for getting around. The bathroom did not have a wetroom roll-in shower but had a low level bath with a shower over it. I'm unsure if this is standard in this hotel or if other rooms were fitted with wetrooms. The Lounge bar/dining area is on floor -1 in the lift and there was plenty space and staff were very helpful at moving chairs etc. At breakfast, it is a buffet style but the staff would be more than happy to assist getting it for you if required. It can get a busy at certain times but nothing to get concerned about.

Transport & Parking

The rating for this is not higher as I am unsure If there is a designated parking area as I came by rail. I am also unsure about the bus service although there were plenty of buses passing by so seemed like a good route and there was a bus stop no more than 2 minutes from the hotel. We arrived from Edinburgh by train, arriving into Kings Cross station getting the Underground from there to Green Park on the Piccadilly line then transferring to the Jubilee line to Waterloo. There may be different routes to get there on the Underground but we found this to be pretty easy. Just be aware that not all Underground stations are accessible but Transport for London (TFL) do provide Underground maps with accessible routes to help plan your journeys.

Access

The hotel entrance had level access with wide automatic doors leading to reception where you will find very friendly and helpful staff. As you go in through the entrance, to the left is a good sized accessible public toilet. Once at reception there are also self check-in machines. There are two good sized lifts that take you to all levels. My accessible room (room 331) was on the third floor and seemed to be furthest away from the lifts and we had to negotiate approx three doors in the corridors before getting to the room. The room itself was very spacious with plenty room for getting around. The bathroom did not have a wetroom roll-in shower but had a low level bath with a shower over it. I'm unsure if this is standard in this hotel or if other rooms were fitted with wetrooms. The Lounge bar/dining area is on floor -1 in the lift and there was plenty space and staff were very helpful at moving chairs etc. At breakfast, it is a buffet style but the staff would be more than happy to assist getting it for you if required. It can get a busy at certain times but nothing to get concerned about.

Toilets

The public accessible loo at reception was a decent size. The one in my room was a good size with no issues encountered.

Staff

Staff were very helpful and friendly.

Anything else you wish to tell us?

Found this to be a great base for exploring London and within half hour walk to most of the main tourist attractions, quicker if you take the Underground.