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Premier Inn Lancaster
Lancaster Business Park, Lancaster, LA1 3PE, United Kingdom | 0871 527 8576 | Website
11
Bathroom inadewuate
2 likes
Visit date:
This review is especially helpful for those who have or use the following: Wheelchair
Overview
Before booking this hotel for can over night stop I had checked with Premier Inn that the room was accessible. I was told it was. The room was accessible but the bathroom wasn't. Yes I could get into the bathroom and there were lots of grab rails. But the shower was over the bath. I am in a wheelchair. There was no way I could use the shower. We complained at reception but there was no alternative. Lesson learned - when Premier Inn say a room is accessible check about the bathroom too.
Transport & Parking
There is a car park. But not many disabled spaces.
Access
It is easy enough to get into the hotel.
Toilets
I could get into the loo easily enough
Staff
Friendly enough but unable to solve my problem
Anything else you wish to tell us?
I have complained to Premier Inn but have been very disappointed with the response
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We've had 2 reviews for Premier Inn Lancaster
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