Overview

Portsmouth Guildhall is kind to its disabled customers. From the beginning where we are asked to join the front of the queue for early entry, to the 'whizzy' (I'm kidding) stair lift personally operated by a member of staff to the disabled platform at the back of the audience. The area designated gives you an excellent view with the standing audience several feet below. All of the staff are friendly and helpful. When the Seagirls finished their excellent set and the room was clearing almost everyone who climbed the stairs to exit grinned at me smiling away at the good time we had. And, once again, I was cheered by the leaving patrons as I made my stately way down on the stair lift! I love Portsmouth audiences!

Transport & Parking

The venue does not have parking of its own but we park in a disabled bay 5 minutes walk from the Guildhall Square. Lowered pavements all the way.

Access

I didn't notice any signage because we were immediately met by a member of staff who gave us directions. There were no steps into the venue and the stair lift was straightforward. We could see the entire stage and we were directed to the stepless exit door on the way out.

Toilets

The single loo was fine but I would have appreciated a couple more grab rails. It was clean and tidy. There was space for a carer.

Staff

Caroline on stair-lift duty made me laugh and was very good at operating the machine and stayed with us until we found our place on the platform. The other staff, including the security team, were all polite and friendly and I didn't mind being told to "Walk this way!" by one of them. Not sure if he realised what he had said to a w'chair customer but it made me giggle.

Photos