Overview

on booking tickets we was told to be at the venue for 6 pm for the show at 730pm on arival they didnt open until 610pm you couldnt go into the auditorium we was left standing at the disabled accses after some time my carer went and spoke with a supervisor, how then told us he would get me a chair he then came back to me saying he couldn't in this bar as it was a fire exit, he said he could in the lobby, i declined, after a few minuites he came basck and told us there was a delay in the performance could he get us a chair in the foyer i accepted he then said sorry its to busy in there, so he sat me in a draughty door way facing some stairs going down and Infront of a fire extinguisher, people pushing past all the time the show didn't start until 805pm he came to us and said i may be able to get you in early that never happend, where we was stood they had put another disabled person in a wheel chair, he did say you would have been better where you was, eventually we did get into the auditorium at the interval i went to go to the disabled toilet and guess what there was a que of abled bodied women at the disabled toilet when i told them i was disabled and i needed the toilet they told me to wait in the que i didnt bother i have made a complaint to the venue stating why havent they got a radar key on the disabled tioilet which would stop abled boided people using this toilet they told me they had sorted this out but i revisited this week and low and behold thevery same problem and the supervisor was stood there waiting with a disabled person whilst a able bodied lady came out of that disabled toilet, no radar key on it, very poor i have been going here for many years as an abled bodied person, but when i became disabled i see things slightly different know we shouldnt have to wait in a que for a toilet that is clearly marked as disabled very poor

Transport & Parking

Access

Toilets

Staff

Anything else you wish to tell us?

so if you are going her and you have been told to turn up at 6 pm please dont, you will be left waiting i would say go for 7 pm this is ample. please make them aware your disabled as some disabilities are not visible and you want the accessibility entrance, take note of where the toilet is placed, but be ware there may be a que for this as even after me complaining about this to them they still haven't done anything about this, i would say try the toilet before the show begins this would save any uncomfortable feelings if you unfortunatley end up in a Que