Touch tour and Audio described play at theatre
2 likes
Visit date:
This review is especially helpful for those who have or use the following: Assistance Dog - Visual, Hearing Aid, Long Cane, Walking Aid
Overview
All the staff at the theatre made visit for me and my guide dog excellent experience Have attended the theatre for many years and always enjoyed visits but recently as need to attend with my guide dog was anxious - extra space was given for her to sit with us during performance but also staff were happy to care for her when she found part of it a bit too noisy and long for her! They arranged a touch tour on the stage to see scenery, costumes and props and allocated our group a space before the show to eat and supplied us coffee All staff very friendly
Transport & Parking
Drop off places right outside venue Car parking close by with plenty of disabled places
Access
Ramps or lifts available though out the theatre Any steps clearly signed and staff made our group aware of any changes of surfaces on touch tour
Toilets
Plenty of disabled toilets, clean with plenty of room for guide dog or a carer
Staff
All the staff were very friendly and helpful
Anything else you wish to tell us?
Would be happy to recommend venue to others and feel more confident to attend the theatre again
Venue Manager responded to this review
We're delighted that you continue to enjoy your visits to us. We're always happy to welcome assistance dogs in any part of the theatre and the staff are especially pleased if they can look after the dog during the show if you choose not to have the dog inside the auditorium.
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