Overview

The SNM has two parts to it, a Victorian building that is older in achitectural style and a more modern building attached to it. There is a seamless transition between the two for disabled visitors both adults and children with a large abundance of ramps and spacious lifts. As one would expect in a National Museum it has a time line which goes through the various galleries whatever the interest you have and the collection on display. There are fully interactive and learning tools for all ages, push button models and excellent audio discretion facilities available along with Braille reading opportunities. There are also guides on hand to give very comprehensive explanations on the collections. The entrances are now at street level - which was part of a multi million pound refurbishment, the outside pavement areas have been extended and widened to accommodate drop off points for car, coach and public bus service. Getting their from any direction is easy with bus, car or individual mode. The furthest transport link is train and tram 750m. You could literally spend a day here and not sexperience everything, admission is free there are 4 places from snacks to light lunches, a brasserie a coffee / tea bar to the Tower Restaurant on the rooftop terrace. Lots of disabled access in all areas, with fully appointed and easy disabled toilets that are well signed and radar key accessed if needed. The staff on all levels and in all places were excellent.

Transport & Parking

There are bays down the Centre day on either side of Chambers Street where the Museum is located, there are disabled bays and also blue badge consideration is given. The public bus service at either end of Chamber Street comes and goes from all areas of the City, including a service which is to and from the airport and links the Royal Yacht Britannia. Be mindful this area of the City is very congested and Park ng is at a premium especially in the summer and festival time.

Access

Everything is of ramp and lift provision to promote and provide inclusion, access to all areas is well signed with attentive staff offer and provide direction and guidance if needed. All concourses and galleries are wide and spacious. Depending on the galleries and artifacts in them, the light can be considerably variable.

Toilets

The toilets are more than numerous, clearly signed, fully appointed large and spacious, visited regularly for cleaning and servicing. They are Radar key accessible if preferred, suitably for all types of mobility access.

Staff

From the entrance, staff are recognising of any potential assistance that may be required and point out the inclusion and access facilities that are available. They also form that their staff and guides are aware of being able to offer additional assistance. Could not be more attentive.

Anything else you wish to tell us?

This a great all in one experience, the SNM supports individuals as well as families, groups and tours of those requiring support, assistance and guidance with mobility and disability. An excellent positive experience.