Overview

This trip was my first ever ferry ride, so didn't really know what to expect. The staff made everything super easy from the moment we arrived at the security gate. I was given a special hanger for my car to show I needed wheelchair access and we were guided onboard to park right next to the lift. Once up on the accommodation deck the lovely reception people showed me to by cabin, which had the coolest automatic open/close door!! The cabin was specifically wheelchair accessible, but as I have an electric wheelchair is was a little snug, no drama's though we shoved it in the shower. I struggle with low toilets, which this was, but helpfully the shower chair doubled up as a commode, popped it over the loo and boom, sorted. The lift is ok, again a little snug but I guess they need all the space they can get. Would fit one wheelchair with a helper and luggage. The upper deck where the lounges are is very spacious, plenty room to drive a wheelchair around. In the Magnus lounge (we had special passes) there's a lot of chair and tables, but the staff are more than happy to move stuff around to get you in. Soft drinks and snacks were free, you can also have dinner and breakfast there too. Food is ok, nothing to blow your mind but nice wholesome dishes - Fish & Chips, Macaroni Cheese etc.

Transport & Parking

We drove as we were taking the car onboard. As we arrived a little early we popped into the multi storey carpark. Not ideal as it cost a wee bit. You queue on the road and once through the security bit, there is plenty space for waiting to get on board. The guys in the ferry are great at directing you to a space depending on size of can and access needed. Top tip is to put your hazards on as you enter the ship so they know you need assistance.

Access

Lift was a little small, but the buttons were large and easy to see/use. The door to the cabin was automatic, you slid your room card in a small black box at the side of the door (in the same manner you'd do on a door handle normally) and the cabin door pung open. Similarly in the room there was a button that did the same to let you get out. Took half mark off due to the massive bumps to fly your chair over to get in the room/bathroom

Toilets

The ensuite in the room, was bijou but had everything you need. The toilet was a bit low for me, but saved by the commode style shower chair. Didn't use any other toilet on board.

Staff

Staff were awesome. Very helpful and cheery. Happy to chat to you if you wanted.

Anything else you wish to tell us?

If you are at all unsteady on you feet and have to option of being in your wheelchair do it. I decided on the return leg I'd be fine on my crutches, it was a lot choppier and walking was very hard and wobbly.

Photos