Muji

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2.5

4-5, 6-17 Tottenham Court Road, London, W1T 1BF, United Kingdom | 020 7436 1779 | Website

squirrelpot

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322

Only half of the shop was accessible on the day I visited

2.5

1 like

Visit date: May 2016

This review is especially helpful for those who have or use the following: Powerchair

Overview

This branch of Muji had a broken lift on the day I visited, so I was only able to access half of the shop, the ground floor.

Transport & Parking

2.5

Many bus routes will drop you off very near the shop. There are no step-free stations nearby. Tottenham Court Road Station, which is very nearby, may be step-free as early as 2017.

Access

2.5

The entrance to the shop is step-free. It's easy to get around the ground floor. But on the day of my visit, the lift was out of order, and according to the member of staff I spoke to, has been out of order for a long while after more than one breakdown, and will be out of order for a long while yet, as there are problems with ordering spare parts. So I was only able to access half of the shop - and unluckily it was the half of the shop I didn't need.

Toilets

I didn't find any toilets.

Staff

The one member of staff I spoke to was courteous, apologetic about the broken lift, and didn't sound terribly optimistic about it being repaired any time soon.

Anything else you wish to tell us?

If the lift had been working, this could have been a five-star review. If I visit the shop again in future and find the lift is working, I will update this review and my rating.