Overview

This hotel in Telford is close to the Wrekin, a beauty spot in Shropshire, and only two miles away from junction 5 on the M54 motorway, so it’s an ideal convenient spot to enjoy so many places of interest that are close by, such as Ironbridge and it’s 9 museums, or the Severn valley steam railway, and Bewdley Safari park, all are just a short drive away, so it’s well worth considering this hotel for a short overnight break, or as we do, use it for a coffee break before starting your day trip. The hotel will also allow an assistant dog if you have such a pal. If you arrive early enough in the morning, why not enjoy a breakfast before you start your trips, it costs around £16 a head. There are 153 very nice bedrooms in this modern 4 star hotel, which is of three storeys high, built in 2012, and then renovated in 2019. It offers free car parking for 300 cars, BUT DO MAKE SURE YOU REGISTER YOUR CAR AT THE RECEPTION DESK, or face a hefty fine if you forget, as we did on our first visit a few years ago. The hotel has a simple modern deco, and is quite large, a pleasant enough restaurant which seats 125, the bar offers all day lunch with casual dining, only problem would be to get up the steps to get to bar. Theifitness centre has a small plain uninviting swimming pool, a small gym, and other things to do. OUR REVIEW A modern looking hotel, (photo 1) plain but well looked after, with eight disabled bays, but quite a distance away from hotels entrance and with quite a slope to have to manage to get to it, and you will get wet if raining, (we mean, get wet by not having shelter anywhere.) you will be soaked. Then by the entrance the slope up into hotel was easy enough to manage, with automatic sliding doors, (photo 2) so no problems. The reception desk was a very attractive modern area, very sleek and appealing.(3) DO REGISTER YOUR CAR at desk. There’s a very pleasant seating area opposite reception (4) and over a cup of coffee we relaxed in the comfortable chairs (5). Across from here is the bar, but it has two steps to get up which ever way you go (6) but all then on the level around reception and the very pleasant breakfast, lunch and evening dining restaurant (7). The breakfast buffet looked nice, but also looked limited as to what they were offering. (8). A passage from reception leads to a lovely room to relax in, beautifully decorated (9) but unfortunately a very big step and no ramp, so no good at all to disabled wheelchair users. A very wide hallway led to toilets, (10) but had to leave chair outside of the disabled toilet (11) and found just bare necessities, clean and tidy but no lids on toilet seat and pedal bin, but a grab rail and pull cord. (12). Moving along, through pull handle door led to the very narrow modern lift and staircase (13). On the bedroom level, found it very difficult at the door in hallway, (14) as it needed to be pulled open, your Carer would see to that , but then somehow needed to pull you into corridor, or get in yourself, then a modern wide corridor would lead to bedrooms, and we noticed one or two had wider doors. (15). Back down on ground floor, a small corridor led to health club (16) and an opened double door takes you into health club (17). A smallish plain pool (18) disappointing, but a really hot sauna to enjoy (19) and a modern well equipped gym, reasonable size (20). OUR FINAL THOUGHTS A nice hotel, very clean and attractive, but felt not altogether wheelchair friendly, as parking is far to far away from reception and with its slope, then there are steps to some of the nice places to sit, wheelchair could not go there. Disappointed with the health club, difficult for wheelchair to get in, even with help from attendant. Restaurant was plain, but modern, and that was easy enough for chair. However, it’s an ideal place to stay if touring around Telford area and it’s many museums. We don’t think we would recommend the hotel for disabled guest though, not being able to enjoy all it has to offer.

Transport & Parking

Easy enough to drive to, as long as you follow Sat NAV directions carefully. A very large car park is available.

Access

Eight disabled bays available, but all quite some way from hotel entrance, and a slope to contend with to get near hotels entrance. To many areas with steps if you wanted to enjoy all its facilities.

Toilets

Easy to find toilet, but had to leave chair outside in passage and struggle in, and then it was very plain with bare needs. It had grab rails and pull cord, very clean and tidy, and Carer could help you if needed.

Staff

Found all very willing enough.

Photos