Overview

The star I am providing is for the security staff who were brilliant and told me they get lots of abuse from visitors due to total lack of accessibility when events are on. There are blue badge spaces but that's it as far as accessibility goes. The dropped kerbs are not dropped kerbs, unless by dropped they mean 1cm less steep than other kerbs. A powerchair will not go up them. To exit the car park in my chair I had to call security and ask them to open a barrier for me. They came out and pushed me up a kerb and apologised at the terrible venue design. One if the biggest attractions of the macron when events are on is the fact that it is near the UKs biggest shopping park, Middlebrook. There is no accessible route to Middlebrook, just 20 steps. If you want to get from Horwich Parkway train station through the grounds of the Macron and onto Middlebrook, or visit Middlebrook for food while you visit the Macron, then you have a long walk ahead of you. It used up 3 out of 10 power dots on my powerchair travelling into Lostock and all the way around into Middlebrook. It took me half an hour on full speed and involved travelling in the road out of one of the car parks, into oncoming traffic. Absolutely shocking design.

Transport & Parking

As previously stated, you have to go up non dropped kerbs and in a car park of hundreds of spaces only a few are accessible. Nor are they any wider than standard spaces.

Access

Pretty much non existent if you want food. You have to travel into Lostock by foot for half an hour and go all the way round to where there are no steps. There are no benches or seats outside to have a rest. The staff know it is bad but cant do anything about it.

Toilets

Staff

The rating is for the security staff who were so helpful in helping me exit the car park in my chair and get to facilities. The management do not care about accessibility as per the security staff.

Anything else you wish to tell us?

I would never visit here again.