Loudons New Waverley

2 Sibbald Walk, Edinburgh, EH8 8FT, United Kingdom | 0131 556 7734 | Website
18
9 likes

9

One of the best accessible toilets I've come across

3.5

Visit date:

This review is especially helpful for those who have or use the following: Walking Aid, Wheelchair, Powerchair, Mobility Scooter

Overview

Met a friend for brunch. They were helpful & friendly, despite being busy. Staff were happy for me to have a table other than the one they'd set and were always ahead of me perming the doors for the toilet before being asked.

Transport & Parking

4

Cafe is on a pedestrianised area. Nearest road is New St, probably only a couple of hundred meters away (I'm not good with distance or may be less!) Plenty of double yellow parking or there is New Street car park off you don't have a blue badge. Cafe is at the back of Waverley Station ( exit to Market St and go left), so not far for trains, buses or taxis.

Access

3.5

Access is level through wide doors. Only drawback is that they are manual. They were open when I arrived but I needed someone to open them as I left.

Toilets

4.5

A very roomy toilet and it wasn't being used as a storage room! Well placed grab bars and effective hand dryer by the hand basin, rather than across the room. Basin was normal size as well, not one of these mini numbers. Only draw back was that the toilet was accessed through a manual pull door & the toilet door was also a manual pull door. However both times I used it, staff were ahead of me and opened doors before I had even asked.

Staff

4.5

Staff were friendly and helpful. I've deducted half a star because the waiter who brought our bill presumed that my friend was paying! Whether because I'm female, or because I was in a wheelchair, I don't know.

Anything else you wish to tell us?

Cafe is modern and spacious but it has wooden floors and not much in the way of soft furnishings, so it is loud. I asked for a table away from the crowds to make it easier to hear my friend.

Photos

Image of an accessible toilet Image of an accessible toilet Image of an accessible toilet

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