Disappointingly gone downhill.
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Visit date:
This review is especially helpful for those who have or use the following: Wheelchair
Overview
We used to go to Loudon's regularly, there was always plenty of space and there are good disabled facilities. The tables are a good height and there's space to pull in close. The food is always great as are the cakes and there were always gluten and dairy free options for those who needed that. It changed ownership a year or two back and they made a few changes - a change to table service (+), but they wouldn't split bills (-). Glad to say that the latter has now been remedied! Sadly the other change which impacted on access has remained. They removed the cake display, which was in front of the tills, to make room for more tables. Unfortunately this means the area where the cakes and tills are now are is higher, plus crowded by three tables. If you want to look at the cakes, or pay you bill, you're stuck squeezing past and saying "excuse me" a lot. That lost what had been a great place for a Sunday brunch a good point and a half.
Transport & Parking
Good bus connections. No disabled bays nearby. Two unrestricted spaces just along from the front entrance. Can park on double lines on street to the rear - no waiting restrictions but one of the residents isn't happy about that.
Access
Loses half a mark for a heavy front door.
Toilets
Good disabled toilet. Also a baby chance and sometimes the bins smell.
Staff
Mixed experiences.
Comments
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