Overview

The Canal Museum really does understand accessibility and goes the 'extra mile' - loved the Braille panels, the accessible information books, and the attention to detail for making a wheelchair user's visit inclusive.

Transport & Parking

Very close to Kings Cross Station. Buses run nearby and some on street parking. And of course, you could arrive via the Canal.

Access

From arriving at the reception through to going up to the exhibition, out to view the canal basin and admiring the artistic canal ware it was good. The people at reception explained the accessible route. It was easy to use the platform lift to the first level and the standard lift to the upper level. There was plenty of room to get around and see everything. An automated door lets you out to the canal side to see what's happening afloat. There were several Braille panels, information books at wheelchair height, great diagrams and a general feeling of being welcome as a wheelchair user!

Toilets

There is an accessible toilet in the foyer area. A wide door open outward, there's a good space, everything in reach and spotlessly clean.

Staff

Top marks to the two staff we spoke to who explained where to go, how to use the lifts, and made us feel welcome.

Anything else you wish to tell us?

It was quite obvious that a great deal of thought had been put into making the museum visit an inclusive experience. It's a great example of what can be achieved! Certainly somewhere I'll visit again and tell friends about.