Overview

I took my five year old daughter who is a full time wheelchair user and my friend brought her five year old daughter who uses a walking frame. Both adults gained entry with our children’s blue badges free of charge as their carers. Which was a welcome bonus. After spending fifteen minutes waiting for entry with the next tour and explanation about how Lego is made. (No other way in) We arrived at the first ride to find it completely inaccessible and a member of staff told us we had to go all around the complex to the front desk where we had just paid to show the blue badges we had just shown to enter to acquire a pass to gain access to the rides. Two very bored five year olds looking at all the other children passing them and going on the rides at this point. I asked why it wasn’t done when we paid and why can’t someone just allow the children on a ride and a staff member bring us the passes. That would be positively discriminatory ifwe give you the passes before seeing proof that the children are disabled. A child in a big adapted wheelchair and a child using a walking frame and the receipts from gaining access as carers were obviously not enough. After that hiccup 🙄 the rest of the day was brilliant. The staff put the girls on first on al the rides and even one where they would’ve had to use their feet to press peddles in a police car they even had a special police car the staff pushed them around the track in. We didn’t have any problem getting around anywhere even with the mobility equipment (apart from a metal crunching crash when the girls collided while racing down a slope in the Trafford centre afterward lol I had taken my daughter to the changing places toilet at the Trafford centre on the way in as I didn’t know they had one inside Legoland so I cannot comment on the cp facility. But a great stress free (apart from the ride pass issue) day and lovely helpful staff.

Transport & Parking

2.5

Lots of blue badge parking spots BUT it’s the Trafford centre and is very difficult to find a place. Also sat nav sends you round and round as there are tons of car parks. Both myself and my friend parked a good ten minutes walk away in two opposite car parks

Access

5

Toilets

0

Staff

4

I would have given five stars for the staff as they were really helpful, did not rush us or make us feel rushed. Nothing was too much trouble. Once we had the disabled ride pass just getting the pass was ridiculously difficult and pc gone mad tbh The guy who pushed my daughter round and round in a big police car was fantastic, his rapport with my daughter was so sweet.

Photos