Overview

Second visit here, first since the pandemic. A large group of us travelled up for the weekend. Hotel was both disabled and child friendly. Our accessible room was bigger than last time , so plenty of room to manoeuvre. All the accessible rooms look out onto the back, which is a shame, missing out on the view. Plenty of grab rails and wet room shower & seat in bathroom, the shower has a tendency to flood bathroom, not ideal if in a power chair. Red cord in bathroom, and bedroom. Only fault I would find in bedroom is that all the storage hooks are up high, and no wheelchair height spyglass on door. Public areas roomy and accessible , staff fantastic, and tasty food. The rooms are unbearably hot, even without heating on, and the hotel have signs advising to keep the windows shut to keep the dreaded midge out! They do supply fans, which didn’t help much, but they say they are getting air conditioning installed in the future.

Transport & Parking

We travelled by car, plenty of dedicated accessible parking spaces near entrance to hotel. Glasgow to Uig Citylink bus passes road end, but a good 1/4- 1/2 mile from hotel entrance

Access

All areas wheelchair accessible Small Lift to upper floors, and original part of the building Found the doors a bit heavy Plenty of seating for a rest Hotel Restaurant is quite a distance from reception for those with walking restrictions, but you can book a table to eat in the bar area which is closer Did not notice any alternative formats

Toilets

Large accessible loo off reception , immaculate, plenty of grab rails ( and Arran Aromatics Toiletries!) Signage could be clearer. Bathrooms in bedrooms roomy and accessible with plenty grabrails

Staff

Staff very friendly and welcoming, especially the waiting staff. They were very attentive and helpful, particularly Michael, who helped me with the breakfast buffet, and always checked that I was okay

Anything else you wish to tell us?

Usual COVID precautions Masks, screens, hand sanitising stations, social distancing in public areas, contact details. Housekeeping was kept to a minimum to avoid contact, but was available if required. Would definitely visit again

Photos