Overview

The disabled toilet up on the bus station exit level has a nappy changing station which won't stay closed (its also had the safety strap cut). The floor was wet without signage and the assistance cord has been cut above the height of the toilet roll holder...with the nappy change unit open at eye height for a manual chair user it was impossible to turn without banging something or hurting myself...it also made it hard to open or close the door!

Transport & Parking

There is disabled parking in the car park and the buses stop next door at the bus station.

Access

Generally good, theres an access lift to get between floors and its level throughout with no steps at any of the entrance points...

Toilets

As above...it needs improvement...noone should face being hurt by a nappy changing unit!

Staff

Staff member was actually there for a change and tried to open the door, this wasn't helpful as he blocked me from moving but he just wanted to help and its a simple mistake to make.

Anything else you wish to tell us?

Ive highlighted this to them via facebook and tagged the cord!