Overview

For such an old and iconic building, the wheelchair user access at KAGM is fantastic and has improved dramatically since it's refurbishment. Staff are extremely friendly and the disabled toilets come with all the modern equipment you would expect and are kept in a good condition. The availability of disabled parking can sometimes be tricky, but this is more to do with the sheer number of visitors that this attraction receives. It would be good to see it better enforced however. The KAGM is a must for able-bodied and disabled tourists alike!

Transport & Parking

There are a large number of disabled parking spaces outside the main entrance at the back of the museum. Due to the sheer number of visitors it receives, space availability can be difficult at times. It would be good to see a larger presence of a parking warden where possible to help regulate. For those who do not wish to park, there is an accessible bus stop just outside the Argyle Street/St Vincent street entrance, with easy lift access to street level.

Access

The main entrance has two automatic doors which operate with a push-pad system. On one occasion this was broken, however staff at the nearby reception desk were on hand to help keep the door open. There are two lifts, one each side of the main linking corridor that allow wheelchair users to access the upper floors of the main gallery. All rooms have step free access, and any elevated platforms come complete with ramps. The majority of the exhibits are easy to navigate. There is a single lift at the back onto Argyle street, accessible via push pad doors, with a walkway onto the street level.

Toilets

The disabled toilets are very, very impressive. There is one in the main entrance basement near the right hand side lift, and two on the ground floor of the main gallery in each of the two wings. Each toilet is incredibly spacious with plenty of room for manoeuvring. There are also height adjustable changing tables and a height adjustable sink. The toilets were clean and well maintained.

Staff

The staff are very helpful and incredibly friendly. They were happy to assist with any questions about access or about any of the exhibits.

Anything else you wish to tell us?

Before it's refurbishment, access to KAGM meant travelling through the narrow and dark basement archives to use a service lift to enter. Whilst this was perhaps interesting, it did not give a good impression of the museum. Since it's 2006 refurbishment, the museum has become easily accessible. I have personally many good memories of this fantastic museum as it often provided a nice end to the day after visiting the Children's hospital across the road for appointments. I would highly recommend this museum to all.