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John Lewis

The Hayes, Cardiff, CF10 1EG, United Kingdom | 029 2053 6000 | Website
55
37 likes

37

Good but not for the solo disabled customer

4

1 like

Visit date:

This review is especially helpful for those who have or use the following: Mobility Scooter

Overview

The restaurant is on the third floor. The store and restaurant are fully accessible and there are lots of lifts. Staff are friendly and helpful are there is an accessible toilet on the same floor very close to the restaurant. However, I was alone and there is a long walk between where the food is served, where drinks are served, where the till is and where the tables are. I'm sure staff would have carried a tray for me if I had asked but I parked my scooter by a table and walked back to get my food and drink. I was very tired after that. Lovely food, though, and good value.

Transport & Parking

5

John Lewis has its own carpark and there is a bus stop outside.

Access

5

Entrance doors are automatic, there are no steps on each floor, there are plenty of lifts and the aisles are wide.

Toilets

0

I didn't use the accessible toilet.

Staff

5

They were all friendly and helpful.

Anything else you wish to tell us?

Only go alone if you don't mind having to ask for help. I do.

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We've had 2 reviews for John Lewis

1 5
1 4

Comments

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Wheelysid

John Lewis have an accessible toilet on every floor.


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