Overview

The highlight of the visit was being able to access all the areas of the building I wanted to. From the ground floor bar area and adjoining room through to the dining experience upstairs. All done with an eye for detail and a really funky lift to match!

Transport & Parking

Transport by car to the venue was OK but it was a busy street and not the best for dropping off. That said, the approach along the pavement from the bus stops was fine. Several of my group walked across (two wheelchair users) from Queen Street station and it was surprisingly close and easy to get to.

Access

A well deserved five stars! From being able to read an access statement in advance, through to level access to the building, a warm welcome, and an easy to move around environment it was really good. The dining area was easier to get to than I expected as a powerchair user and there was plenty of space with tables and chairs that could be moved to accommodate me.

Toilets

The accessible loo was large, very well appointed, and didn't feel like the usual accessible toilets you meet that seem like an afterthought. It was spotlessly clean and and large enough for me to turn my powerchair full circle; not always possible.

Staff

Staff were fantastic. From the warm greeting at the door through to the attentive service it was faultless. Even down to showing me where the facilities were, holding doors and helping me embark from the fabulous glass lift.

Anything else you wish to tell us?

A great environment with a warm welcome. Would certainly put this on my personal list of places to revisit when I'm in Glasgow. Will also be telling my friends how good it was.

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