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Huntingdon Hall

Crowngate Shopping Centre, Worcester, WR1 2ES, United Kingdom | 01905 611 427 | Website

Flat Access Venue, but the Toilet and Lift OMG !!!!!

2.5

Visit date:

This review is especially helpful for those who have or use the following: Wheelchair, Powerchair

Overview

Went on Sunday to see Gyles Brandreth at Huntington Hall in Worcester City Centre. I live close so I went in my power chair. Flat Access on both entrances and flat access to the hall where I transferred to a seat. A large number of people were wearing face masks but some were not. It did ask you to wear it on a sign at the entrance, but some people have their own entitlement. Half time came and I got back into my chair to go to the toilet, the toilets are upstairs and there was a lift to access. This is where the issues started, I went in forwards into the lift upon arriving at the upper floor there is a tiny space to back out into anybody with a larger chair would not be able to get out onto the space.(I have a foldable power chair for about 3ft by 3ft) I struggled to get my legs out of the lift as not much space behind me to back into. I finally managed to get out into the upstairs area and went to find the toilets. I went towards and saw 3 steps up to the toilet, so looked for another entrance and it was on the other side of the steps where there was a ramp. This ramp is used for all 3 toilets and as I was going up an entitled lady with a kid came walking down the ramp and insisted she had priority so I back back down the ramp to let her pass. On the second attempt I managed to get up the ramp to a door which I entered. Upon entering I was in a enclosed box about 6 foot long and about 4 foot wide. The toilet doors are arranged Infront of me. Ladies on left, disabled Infront and gent's on the right at 90 degree angles to each other. I was now blocking this whole space with my wheelchair. I opened the disabled toilet and luckily no one was inside the toilet, upon opening the door blocked the exit to the ladies toilet as some ladies were trying to leave. I moved my chair forward into the disabled toilet which was about 4 feet square, just enough to get my wheelchair in and use a hand rail to pull myself up to use the toilet. Again anyone with a larger chair or needs assistance would not be able to fit in there. The toilet was functional but cramped no turning space inside. Handrails, pull cord and low level sink, honestly I can't remember if a hot air hand drier in there. After using the facilities I had to open the door and back out into the boxed area, again the door blocked the exit of the ladies toilet. I backed out and again I had issues with turning my chair to open the exit door as I have long legs. I opened and went to go down the ramp and back down to the lift area to go back down. As before this is a very tight space and I decided to back myself in when the lift came. Unfortunately 3 people decided to come up in the lift at that time, there is no space for a wheelchair and 3 people in that area so I then had to re-manoeuvre my chair in this tight space and back into the upstairs area to let these people out into it. They remarked that how bad this space area is and thanked me for letting them out. Again I went towards the lift and the tight space to manoeuvre the chair back into the lift. This time I got in backwards without incident but still a very tight squeeze. As before anyone with a larger chair would struggle. Got back to my seat and transferred and watched the second half of the show. My review is yes see shows there, but make sure you go to toilet beforehand.

Transport & Parking

3.5

Access

3.5

Toilets

0.5

Staff

5

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