A brilliant team who really try to get things right for the disabled.
3 likes
Visit date:
This review is especially helpful for those who have or use the following: Wheelchair
Overview
My daughter has been using a wheelchair for about seven years now and we attended a Hover Travel Disabled Access Day without high expectations as we have experienced several problems in the past with Red Funnel and even very occasionally with Wightlink. We were very impressed however with Hover Travel. The team could not have been more welcoming or more positive. This is a service we shall definitely use from now on. The disabled person and the carer are treated with courtesy and respect and the travel experience is provided with thoughtfulness and care. Well done Hover Travel.
Transport & Parking
Plenty of well planned parking space and ramp access available.
Access
The dropped curb is at one end of the pavement furthest from the ramp, but it is well made and easy to use.
Toilets
None on the hovercraft but it's only a 10 minute flight to Southsea. Facilities in the terminal are good.
Staff
Very positive and helpful throughout.
Anything else you wish to tell us?
The team were keen to receive feedback to make the service even better. This was such a rare and positive experience!
Comments
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