Overview

If you’re going to York, look no further! I loved this hotel. It has a huge bathroom, is perfectly accessible, with friendly and helpful staff and in a great, central location. The rooms are warm and welcoming with stunning decor. Rooms have a great wee fridge that comes stocked with milk, juice, water and even chocolate!

Transport & Parking

The station was a short walk away (5 mins).

Access

This was perfect for me, no steps and two lifts so if one breaks down you’re not stranded! Totally accessible restaurant, plenty of space to move around, table service, wheelchair fit under table well. There are plenty of comfy seats dotted around so if you need to stop and take a break you are able to do so. There is a large accessible toilet in the lounge area too. The room is great, lots of room for my chair. There is a red cord next to the bed. We stayed in an accessible twin room, the beds are not up next to eachother which is great, there are side tables next to the beds, a wardrobe, a chest of drawers, a table and mirror with comfy seat and another chair by the window. It’s a really beautiful room. The curtains were easy to close, there is a peep hole in the door at the perfect height for wheelchair users. The bedroom door is very heavy to open from the inside.

Toilets

The bathroom in the hotel room was huge!! Lots of space, shower/wet room with seat and grab rails, sink unit was lower down. The bathroom was stunning, its nice to see that accessible did not mean less luxurious!

Staff

Very friendly and helpful staff who gave us soya milk for the fridge in our room and a map of York. The receptionist also gave us a hand with our bags. You can also leave bags on the day of check out at no extra cost! We went out for a few hours after check-out then came back for the bags later in the day before our train back. The staff are just fantastic.

Anything else you wish to tell us?

I loved this hotel, beautiful, central, very accessible! The beds are very high up which could be an issue for some, it was a little difficult for me but not a huge problem. The beds do not have space underneath for a hoist.h It’s really handy having a fridge as I have feeding tube formula that needs kept refrigerated. I would stay here again in a heartbeat. Update: I just stayed again! For 4 days exactly a year after my first stay here. The perfect hotel!

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