Overview

Rang up in advance and got advice. In the end we booked a deluxe room because it had robes and a coffee machine. It also turned out to have a decent balcony with outdoor furniture. Chose a room near the stairs on the first floor in case of fire. A bit of a walk to the lift though. Our room had a walk in shower, but I was a bit nervous about slipping as the non slip bathmat was very small. We asked to borrow a stick on grab bar but they didn't have any. Apparently there are rooms that have them fitted. The base of the shower was stainless steel so it was quite slippy when wet. I held on to the glass partition edge when showering and used a flannel to get over the slippy part. I was very impressed they provided flannels. The room was very comfy with a sofa and the bed was large. We ate in the hotel both nights. There was a good choice of menu and the 5-7 slot suited us very well. It was a set meal with a range of choices at one price, depending how many courses you had. Wine service excellent. We enjoyed a drink in the cosy bar after we got back from the theatre. It's a lovely hotel, very clean, characterful and would stay there again.

Transport & Parking

We drove there. The hotel has some parking, which is charged at £15 for 24 hours, very reasonable as it was secure. There are public carparks near by but the hotel one was only yards from the entrance. Limited spaces.

Access

Hotel was level entry. All of the ground floor was level, and there was a lift up to the rooms. Corridors level too. Hotel entrance is at the side.

Toilets

There was an accessible toilet in the bar area, close to the dining area. It was a bit of a squeeze to get through on my walker but it was only chairs and tables, so easy to move a little. Space for carer, very clean. No changing places though. Our bedroom just had a normal toilet but I can manage those usually. There are some adapted rooms, I believe.

Staff

Staff were fantastic. Polite, helpful, kind. We ate in the hotel both nights on the early dining deal and got very good service. Breakfast server went out of her way to be kind to us, helped choose table and offered to help carry things for me and cleared promptly. She even gave us some pastries to take away.

Photos