Fabulous building but staff need some awareness training
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This review is especially helpful for those who have or use the following: Hidden Impairment
Overview
The views are amazing and worth a visit. Facilities all accessible with multiple lifts and accessible toilets. Unfortunately our visit was marred by a member of staff who tried to stop us returning up a flight of stairs to use an accessible toilet because the one on the main floor was closed. ‘But are you disabled’ was shouted down to myself and teenage daughter. She did then apologise but that experience really spoilt the visit especially for my very private daughter. #not all disabilities are visible
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