Awful for this company
Visit date:
This review is especially helpful for those who have or use the following: Symbol Cane, Wheelchair
Overview
Hotel access good
Transport & Parking
There are spaces but not enough cannot prebook
Access
Access good into hotel lifts are good size bit of a wiggle with wheelchair getting into the room didn't use wheelchair in bar or restaurant too busy so I used walking stick
Toilets
Very good
Staff
Average felt awkward on being asked if needed assisting if there was a fire
Anything else you wish to tell us?
In the rooms the pull cord for assistance are not in each side of bed one on one side the other on opposite side of room no reset button the button is outside the room door there is a pull cord in bathroom no accessible rooms have showers all are over bath showers so was supplied a bath board, I quieted their logic reception staff not happy that I asked
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