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Holiday Inn

Kings Road, Harrogate, HG1 1XX, United Kingdom | 0871 942 9261 | Website

Awful for this company

2.5

Visit date:

This review is especially helpful for those who have or use the following: Symbol Cane, Wheelchair

Overview

Hotel access good

Transport & Parking

2.5

There are spaces but not enough cannot prebook

Access

2.5

Access good into hotel lifts are good size bit of a wiggle with wheelchair getting into the room didn't use wheelchair in bar or restaurant too busy so I used walking stick

Toilets

3.5

Very good

Staff

2.5

Average felt awkward on being asked if needed assisting if there was a fire

Anything else you wish to tell us?

In the rooms the pull cord for assistance are not in each side of bed one on one side the other on opposite side of room no reset button the button is outside the room door there is a pull cord in bathroom no accessible rooms have showers all are over bath showers so was supplied a bath board, I quieted their logic reception staff not happy that I asked

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